Frequently Asked Questions
Everything you need to know about your Pulsetto shopping experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I track my order status?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to monitor your package's journey in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite garments to ensure a perfect fit.
Are your materials sustainably sourced?
At Pulsetto, we prioritize ethical fashion. We work closely with our suppliers to ensure our fabrics are high-quality, durable, and sourced from environmentally responsible manufacturers.